VitaGlide® ships our unique exercise machines in carefully designed, protective industrial grade containers. To protect your VitaGlide® for any warranty returns, approved VitaGlide® packaging must be used.
Upon receipt, the customer should thoroughly inspect the shipping carton for crush or tear and report immediately to VitaGlide® (305-514-0514). Please take photos and submit to info@vitaglide.com